You are kept in the loop
A message when you are booked, a message on the day, and a call if anything changes. It is the single thing customers mention most, so we guard it.

We clean air conditioners, solar panels and roofs around Mackay. Small team, straight prices, and the sort of communication people keep writing reviews about.

Plenty of businesses will add cleaning on to whatever else they do. We do not. Air conditioners, solar panels and roofs are the whole list, so the gear is right, the process is the same every time, and nobody is learning on your house.
Most of the work comes from people who were sick of a musty smell, or noticed the power bill climbing and could not work out why. It is not glamorous work. It is just worth doing properly, and it is the sort of thing that gets forgotten for years at a time in a climate like this one.
A message when you are booked, a message on the day, and a call if anything changes. It is the single thing customers mention most, so we guard it.
You get a time and we work to it. If you cannot be home, tell us how to get in and we will keep you posted from the job.
Drop sheets down, a catch bag on the unit, and everything wiped up and put back. Kids and pets around the place is the normal state of things, not a problem.

A service tech comes out when something has stopped working. That is a different job. What we do is take the head apart, wash out the barrel and the coil where the mould actually lives, clean the filters, and put it back together working the way it did when it went in.
People are usually surprised at what comes out of the bag. Then they book the rest of the house.
How many air conditioners, how big the array, or roughly what size the roof is. A message or a call is enough.
A straight number back, with no obligation and nothing added on later. Online estimates if that is easier than a visit.
Usually the same week. If the only window you have is a Saturday or after work, say so and we will try to make it fit.
Sheets down, work done, everything wiped and put back. You get shown what came out before we go.
Excellent customer services skills, called up to book in, told them Friday's after lunch is realistically the only time for me as my partner finishes work early on that day. They offered to do a Saturday so I could be home, they arrived on time and got right into it. Would recommendTristan GeachGoogle review
The guys at Mackay Aircon cleaning went above and beyond to fit me in at short notice. The staff kept me advised As to their arrival time, as I couldn’t be home, I explained entry and then spoke to them on the phone to get them to the air-conditioning unit in question And what my concern was. The staff member on the phone was extremely polite and reassuring. I will most certainly use their services again.Nicola HayGoogle review
They were on time. Worked efficiently and did a great job. They took care with what they were doing and cleaned up after themselves. Highly recommend.Greg EastGoogle review

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